Product capabilities

Which business records does Kosstar CRM connect?

Kosstar CRM uses linked business records instead of isolated spreadsheets. It provides an operational layer for cross-functional execution and traceability; it is not positioned as a replacement for a statutory general ledger or industrial production-control system.

Domain	Managed records	Typical outputs
Sales and CRM	Leads, customers, contacts, quotations, contracts and sales orders	Quotation documents, orders, approvals and follow-up records
Purchasing and inventory	Suppliers, purchase orders, receipts, warehouses, stocktakes and serial numbers	Purchase documents, inbound records and stock movements
Finance operations	Accounts, receipts, payments, invoices, receivables, payables and expenses	Account activity, aging and operational profit views
Devices and service	Customer devices, activations, software, feedback and service tickets	Device history, service process and resolution records
Governance	Tenants, users, roles, fields, workflows, dictionaries and logs	Access rules, approval history and configuration records

What depends on configuration?

Approval nodes, access roles, field visibility, numbering rules, print templates, currencies, dictionaries and some actions depend on administrator configuration and licensed scope. Data accuracy still depends on user input, reconciliation, stocktakes and internal controls.

Maintained by the Kosstar product team · Last updated: 2026-07-12